The promise, in writing.
Every company says trust. Here is what we sign.
Five lines we put our name to.
- The price is the price. Fixed written quotes. No variations.
- An engineer signs your design. An engineer's name on every design. The engineer who signs your drawing stays accountable to you for it.
- The Daylight Check. On day fourteen we compare promised with actual.
- Paperwork done properly. Photo records, certificates of electrical safety, network registration and rebate lodgement on every job. Your rebates and your warranty depend on this paperwork, so we built the company around getting it right.
- We say no when no is the answer. If the numbers do not work for you, you will hear it from us first.
The design desk
Senior electrical engineers who size, check and sign every design against our written standard, and stay accountable for it.
The client desk
One team that owns your job from Energy Exam to Daylight Check, and answers when you call, in year one or year ten.
What engineer-signed actually means here.
Home solar does not legally require an engineer to review the design. An accredited designer and a licensed electrician are what the rules require, and we meet that standard on every job. Then we add a layer nobody requires of us, because the design stage is where a system is won or lost.
- What the engineer signs: the system design itself. Sizing against your actual usage, the switchboard assessment, export settings, backup circuits and the layout, checked against our written design standard before anything is ordered.
- What the accredited crew signs: the installation, to that design, with a licensed electrician issuing the Certificate of Electrical Safety, exactly as the rules require.
- What we will not do: claim a credential before its certificate is in hand. You are welcome to verify every one we hold.
Your result is why we do it anyway. Bring your hardest questions to the Exam and judge for yourself.
The Daylight Check.
Fourteen days after your install we pull your monitoring data and put it beside the estimate in your quote. Sun-adjusted, in plain numbers, on one page. If the system is underperforming our promise, we fix it and show you the fix. Then, with your permission, that one-page comparison is what we ask you to review us on. Reviews earned in daylight are how we choose to grow.
