Fair questions

Asked before you have to ask.

Straight answers, on the record, growing every week. If your question is not here, ask it and it will be.

What does a system actually cost?

Our calculator shows real installed price ranges after rebates before you give us your name, and every quote is fixed and written. Batteries with solar typically land in the mid teens to mid twenties of thousands depending on size and switchboard, and we publish our pricing because we can defend it.

Who actually does the installation?

Accredited installation crews under contract to us, working to our engineer's design, checked against it, and photographed for the compliance record. The design, the warranty and the accountability sit with Lightwell, in writing.

Are you accredited?

Our accreditations and licences are stated on this site exactly as they stand and each number prints in the footer as it issues. We will never claim a badge before the certificate is in hand, and you are welcome to verify every one.

What rebates can I get right now?

Federal battery discounts, small-scale certificates on solar, and Victorian rebates on heat pump hot water, all applied inside our written prices with the exact figures shown. Rebate values change on published dates, and we will tell you the real deadline that applies to your quote, never a fake one.

What happens after the install?

The Daylight Check on day fourteen, monitoring on every system, help enrolling in a VPP if one pays your hardware well, and a real person on the phone for the life of the system.

Do you do commercial work?

Yes, owner-operated sites from about 15 to 99 kilowatts, engineering-led. Start on the commercial page by sending twelve months of interval data and we will send back a written findings note.

Why did the calculator tell me to wait?

Because sometimes waiting is the right answer, and we would rather lose the sale than the review. Small bills or heavy daytime usage can make storage a poor buy today, and the page says so when it is true.